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Owner support

Own: Keep the bike running and solve post-purchase problems

Use this path when you already have a bike and need support, troubleshooting direction, shipping help, or a practical next step instead of more shopping noise.

If the real problem is a missing part, a return question, or a repair issue, this path should get you there faster.

Start here

Warranty and repairs

Start the support path for damage, missing parts, or warranty issues.

Return policy

See the current return rules before assuming a return is the right path.

Track an order

Use the existing order tracking page for fulfillment follow-up.

Why owners should start here

Own gives current riders a fast route to support and shows that MBHQ still matters after the sale, not only during the shopping phase.

Related paths: Decide · Validate · Own · Save · Community

Warranty Protection

Have a problem? Bike repairs and replacement parts are covered through our manufacturer warranty for up to two years after purchase.

Verified Secure Checkout

Your information is kept 100% protected and private. Payments are handled through trusted third-party providers and never stored on our servers.
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